Support & Help

Get help with Number Memory Challenge. Find answers to common questions or contact our support team.

Contact Information

Email Support: support@quantechprolabs.com

Website: https://number-memory-challenge.quantechprolabs.com

Response Time: We typically respond within 24-48 hours on business days.

App Store Support

For app-related issues, you can also:

  • Rate & Review: Leave feedback on the App Store
  • Report Issues: Use the "Report a Problem" feature in the App Store
  • Update: Check for app updates regularly

Frequently Asked Questions

How do I play Number Memory Challenge?

It's simple! Set your difficulty preferences, then memorize the numbers shown for the specified time. When the timer ends, enter the numbers in the same order. Start with easier settings (3-4 numbers) and gradually increase the challenge.

How do I adjust the difficulty?

Before starting a game, you can customize:

  • Number Count: Choose how many numbers to memorize (1-20)
  • Value Range: Set minimum and maximum values (1-9999)
  • Display Time: Control how long numbers are shown (1-60 seconds)

Are my scores and data saved?

Yes! Your high scores, settings, and statistics are automatically saved on your device. Your data is completely private and stored locally - it never leaves your device.

Can I sync my progress across devices?

Currently, the app stores all data locally on your device for maximum privacy. This means your progress doesn't sync across devices, but it also means complete privacy protection.

What happens if I delete the app?

If you delete the app, all your local data (scores, settings, statistics) will be permanently removed. Make sure to back up your device if you want to preserve your progress.

What iOS version is required?

Number Memory Challenge requires iOS 17.0 or later. The app is optimized for all iPhone and iPad models running supported iOS versions.

Is the app free? Are there in-app purchases?

The app pricing is determined by what you see on the App Store. There are no hidden costs, subscriptions, or in-app purchases. You get the complete experience with your purchase.

Does the app collect my personal data?

No! We don't collect any personal information, usage data, or analytics. The app works completely offline and all your data stays on your device. See our Privacy Policy for complete details.

Can children use this app?

Yes! The app is suitable for users of all ages, including children. Since no personal data is collected, it's completely safe for children to use. We recommend parental guidance for younger users.

The app isn't working properly. What should I do?

Try these troubleshooting steps:

  1. Restart the app: Close and reopen Number Memory Challenge
  2. Restart your device: Power off and on your iPhone/iPad
  3. Update the app: Check the App Store for available updates
  4. Update iOS: Ensure your device is running the latest iOS version
  5. Free up storage: Make sure you have adequate storage space

If problems persist, contact us at support@quantechprolabs.com with details about the issue.

How can I improve my memory performance?

Here are some tips for better performance:

  • Start Small: Begin with 3-4 numbers and gradually increase
  • Use Chunking: Group numbers mentally (e.g., 1-4-7 instead of 1,4,7)
  • Practice Regularly: Consistent daily practice improves results
  • Stay Focused: Practice in a quiet environment without distractions
  • Be Patient: Memory improvement takes time and practice

Can I suggest new features?

Absolutely! We love hearing from our users. Send your feature suggestions to support@quantechprolabs.com. While we can't implement every suggestion, we carefully consider all feedback for future updates.

Technical Support

System Requirements

  • iOS Version: iOS 17.0 or later
  • Device: iPhone or iPad
  • Storage: Minimal storage required (under 50MB)
  • Internet: Not required (fully offline app)

Common Issues

App Won't Open

Try restarting your device and ensure you have adequate storage space. If the problem persists, delete and reinstall the app (note: this will reset your local data).

Numbers Not Displaying

Ensure your device brightness is adequate and try adjusting your settings to use larger numbers or longer display times.

Input Fields Not Working

Make sure your device's keyboard is functioning properly in other apps. Try rotating your device or restarting the app.

Privacy & Data

Your privacy is our top priority. Number Memory Challenge:

  • ✅ Stores all data locally on your device
  • ✅ Works completely offline
  • ✅ Doesn't collect personal information
  • ✅ Doesn't use analytics or tracking
  • ✅ Doesn't share data with third parties

Read our complete Privacy Policy for detailed information.

Still Need Help?

If you can't find the answer to your question here, we're here to help!

Email us: support@quantechprolabs.com

When contacting support, please include:

  • Your device model (iPhone 15, iPad Pro, etc.)
  • iOS version
  • App version (found in Settings > About)
  • Detailed description of the issue
  • Steps to reproduce the problem